Service Design Tools: A Guide To Service Designing
The brilliant Austrian based service designer Marc Stickdorn has uploaded a sneak preview of his most recent book "This Is Service Design Thinking". The book aims to provide a guide on what is still a very young discipline: service design.
This is a great contribution and I look forward to read the rest of the content. More info about the project here.
You can follow him on twitter @MrStickdorn
