Shape 50+: Co-designing public services in Buckinghamshire
London based service design consultancy Engine was asked to facilitate the development of a best practice methodology for the engagement of local authorities, elected council members and service providers and users. The methodology, which came to be known as SHAPE: Services Having All People Engaged, was modelled through a live programme of work that concentrated on residents of the county in the 50+ age range.
The outcomes for Shape 50+ were twoefold:
-HealthConnect is a service development proposal designed to improve access to health and social care services in Buckinghamshire. It is a response to the way in which people with limited accessibility, especially in rural areas, find journeys to and from the doctors particularly stressful, time-consuming and expensive.
-The second is the Shape methodology for people-centred service innovation, which can be downloaded here.
